Reference

sekawan78 Privacy Policy: What We Collect and Why

The sekawan78 Privacy Policy sets out exactly what personal information we hold about your account, how that data moves through our payment systems — including DANA, OVO, GoPay…

Account data transparencyDANA & QRIS transaction recordsYour right to request data deletionCookie usage disclosedContact path for privacy queries

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What Data We Collect Across Your Account

sekawan78 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the details you provide during phone verification — your name, mobile number and, where required, identity confirmation. Every deposit and withdrawal record tied to DANA, OVO, GoPay, QRIS, virtual account or bank transfer (BCA, BRI, Mandiri, BNI)

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is stored as part of your financial history on the platform. We log device type, IP address and session timestamps to protect your account from unauthorised access. Browsing behaviour within the lobby — which game rooms you visit, how long sessions last — is collected in
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aggregated, anonymised form to improve page performance. Access to certain features depends on local law, and data handling for those features follows the same scope described here.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us With Any Privacy Policy Question

Team online

Live Chat

Our live chat channel is available 24 hours a day, seven days a week. Raise a data access or deletion request and a team member will acknowledge it within one business hour.

Email Support

Send detailed privacy enquiries — including requests to correct account data or dispute a transaction record — to our dedicated support email. Responses are issued within 24 hours on business days.

Account Help Centre

The Help Centre inside your account dashboard carries a Privacy section where you can download your data summary, update contact details or submit a formal erasure request without leaving the cashier path.

HOW WE HANDLE YOUR DATA

Six Commitments Inside Our Privacy Framework

From Jakarta to Surabaya, every account on our platform is covered by the same data-handling framework.

Data Minimisation

We collect only what your account genuinely needs — phone number, payment method identifiers such as your DANA wallet ID, and session metadata. We do not request data that serves no account function.

Cookie Disclosure

We use session cookies to keep you logged in and analytics cookies to measure lobby performance. A cookie banner appears on first visit; you can adjust non-essential cookies through your browser settings at any time.

Account Security Measures

Phone verification is required before account access is granted. Login attempts from unrecognised devices trigger an additional confirmation step, reducing the risk of unauthorised access to your payment and game history.

Retention Periods

Active account data is retained for the life of your account plus a mandatory regulatory window. If you close your account, non-financial personal data is purged within 30 days; transaction logs are held for the period required under applicable rules.

Third-Party Data Sharing

Payment processors handling your OVO, GoPay or bank transfer transactions receive only the transaction-level data they need to clear the payment. No browsing or game-session data is passed to payment partners.

Your Right to Request Changes

You may request a full export of your account data, ask us to correct inaccurate records, or submit an erasure request via live chat or the Help Centre. We confirm receipt within one business day and complete most requests within seven days.

Frequently Asked Questions About Our Privacy Policy

These are the privacy questions we hear most often from account holders. If your question is not covered here, our 24/7 live chat team can walk you through any specific data request or policy point in real time.

We collect your mobile number, name and the device details you use during phone verification. Payment method identifiers — such as your DANA or OVO account reference — are stored when you make a deposit or withdrawal.

We share transaction-level data only with the payment processor handling your specific transfer — for example, QRIS or GoPay. No game-session data or browsing history is passed to any external party for marketing or profiling.

Personal data tied to an active account is kept for the life of that account plus the period required by applicable regulation. Non-financial data is purged within 30 days of account closure; transaction records follow the regulatory retention window.

Yes. Submit a data export request via live chat or the Privacy section in your account Help Centre. We acknowledge requests within one business day and deliver the export within seven days.

Send an erasure request through live chat (available 24/7) or by email. We will confirm receipt within one business hour during operating windows and complete the deletion — excluding records we are legally required to retain — within seven business days.

Every payment record — whether via DANA, OVO, GoPay, QRIS, virtual account or bank transfer through BCA, BRI, Mandiri or BNI — is stored in your financial history. Access to this data depends on local law and follows the retention rules described in the full policy.

We use session cookies for login continuity and anonymised analytics cookies for lobby performance. Non-essential cookies can be disabled through your browser settings at any time; this will not affect your ability to log in or make deposits.

sekawan78 Privacy Policy: What We Collect and Why

Reach Us With Any Privacy Policy Question

Live Chat

Email Support

Account Help Centre

Six Commitments Inside Our Privacy Framework

Data Minimisation

Cookie Disclosure

Account Security Measures

Retention Periods

Third-Party Data Sharing

Your Right to Request Changes

Frequently Asked Questions About Our Privacy Policy

01 What personal data does sekawan78 collect when I open an account?

02 Does sekawan78 share my data with third parties?

03 How long does sekawan78 keep my account information?

04 Can I request a copy of all the data sekawan78 holds about me?

05 How do I ask sekawan78 to delete my personal data?

06 How does the Privacy Policy apply to my DANA or bank transfer transactions?

07 What cookies does sekawan78 use and how can I control them?

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